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1. Who do I call about immunizations for school kids?
2. Does the Town spray for mosquitoes?
3. What can I do about mosquitoes?
4. Should I be concerned about West Nile Virus?
5. What are the requirements for running a home-based daycare?
6. Where can I get a list of daycares in the Town?
7. What can be done about rats in my neighborhood?

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1. Can you make the lights turn green?
2. How do I dispose of my half-empty paint cans?
3. What do I do with old oil or gasoline?
4. Will the Fire Department refill my fire extinguisher?
5. How do I get a permit to burn?
6. Are camp fires legal and do I need a permit for one?
7. Why does a fire engine come when you call for an ambulance?
8. What does MICU mean?
9. When an emergency vehicle is approaching that is displaying emergency lights and sirens, what should I do?
10. Why did I get billed for an ambulance transport?
11. What is the difference between an EMT and a paramedic?
12. Why does the emergency equipment run with lights and siren and then just turn them off?
13. Does the Town furnish your meals?
14. Do the personnel on the ambulance fight fires also?
15. Why are the fire hydrants different colors?
16. How many hours does a firefighter and administrative personnel work?
17. Why was my ambulance ride to the hospital so bumpy and uncomfortable?
18. What type of fire extinguisher is best for my home?
19. Can I get my blood pressure checked at the fire station?
20. How often should I change the battery in my smoke detector?

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1. What are the festival hours?
2. How much is it to get in?
3. What can I bring into the festival?
4. What is not allowed into the festival?
5. What if it rains?
6. Where can I call for more information?

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1. What is the procedure for obtaining materials through Interlibrary Loan?
2. How long does it take for materials to arrive?
3. How long can materials be kept for use?

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

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1. Where is the court located?
2. What are the hours of operation?
3. What can I do about this ticket?
4. What holidays does the Municipal Court observe?
5. Can anyone take care of my ticket for me?
6. How much is my ticket?
7. Do you accept checks?
8. What Is deferred disposition?
9. What is suitable courtroom attire and behavior?
10. May I request a continuance?
11. How can I clear a warrant?

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1. Are there gas wells in Flower Mound?
2. How many gas wells are currently operating in Flower Mound?
3. Can the Town of Flower Mound legally prohibit gas well drilling?
4. Does the Town profit when drilling takes place on private property?
5. What role does the Town Council have in gas well permitting and regulation?
6. What are the powers and responsibilities of the Oil and Gas Board of Appeals?
7. How can I get more information about the Town Council, Oil and Gas Board of Appeals?
8. Does the Town of Flower Mound have an ordinance regulating gas wells?
9. Does the Town of Flower Mound have an ordinance regulating oil and gas well pipelines?
10. What is the permitting process for an oil or gas well?
11. What is the inspection and monitoring process for gas well operations?
12. How are new gas well applications processed for existing pad sites?
13. Can a permit be administratively issued for a new gas well?
14. How do the Master Plan, SMARTGrowth, and zoning relate to gas drilling?
15. How does the Town’s tree ordinance relate to gas well drilling?
16. What is the difference between specimen trees, protected trees, and non-protected trees?
17. What are the setback requirements for tank batteries, well facilities, and equipment?
18. Does the Town staff measure drilling and gas production noise while on location?
19. What are variances?
20. Does the Town allow salt water injection (disposal) wells?
21. What is the difference between an individual gas well and a pad site?
22. Will someone be on the drilling site at all times?
23. Has the Town of Flower Mound requested or conducted air quality testing?
24. How can I acquire information about TCEQ air quality test results in the Barnett Shale?
25. What is a Volatile Organic Compound (VOC)?
26. Did the Texas Department of State Health Services conduct a “cancer cluster” study in Flower Mound?
27. Has the TDSHS previously conducted studies in Flower Mound? What were the conclusions?
28. Is the Town involved in soil and water quality testing?
29. Did the TCEQ install a permanent air quality monitoring station in Flower Mound?
30. Is the Town Conducting Additional Air Quality Testing?
31. What does the TCEQ 24/7 permanent air monitoring station test for?
32. Where can I review all of the previous air quality test results?
33. What is seismic surveying?
34. What type of equipment is involved with seismic surveying?
35. When will seismic testing be conducted in Flower Mound?
36. Where can seismic testing be conducted?
37. Is seismic testing allowed on Flower Mound roads?
38. How has staff responded to inquiries regarding seismic testing?
39. Who can I contact for more information regarding Seismic Surveying activities within the Town of Flower Mound?
40. How can I find out if a natural gas well permit has been obtained near my property or additional information about gas well drilling within our Town limits?
41. Can someone else own the minerals underneath my property? How can I tell if I own my minerals?
42. Will drilling affect the foundation of my house?
43. Can a gas well be placed on my property without my permission?
44. What can I expect when a company is going to drill in my area?
45. Has the impact gas wells have upon property values been considered?
46. What emergency plans are in place in case of an accident?
47. What criteria are used by the Flower Mound Fire Department to review gas well sites?
48. Are traffic signals considered to manage truck traffic related to gas wells?
49. How do I obtain additional information regarding gas wells in Flower Mound?
50. Who can I call if I have a question or concern?
51. Oil and Gas Drilling Disclaimer

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1. Do I need to submit all of my documents before testing?
2. How long does the hiring process generally take?
3. As an out of state applicant, how many trips will I need to make to Flower Mound during the hiring process?
4. Can I be considered if I have used marijuana or other drugs / narcotics in the past?
5. What will happen if I intentionally omit important information or am found to be deceptive in the hiring process regarding my background history?
6. I have been disqualified or was previously disqualified from the hiring process. How long is it before I can reapply?
7. Do I have to live in Flower Mound to be a Flower Mound police officer?
8. Does the Flower Mound Police Department have a policy on tattoos?
9. How many sworn officers does the Flower Mound Police Department have?
10. How long is the police academy?
11. I was discharged from the military with a General Discharge Under Honorable Conditions or an Uncharacterized Discharge. Is this acceptable to apply for the Flower Mound Police Department?
12. Does the Flower Mound Police Department offer a study guide for the written examination?
13. Are there any age or physical limitations on who can apply to be a police officer?
14. Do I have to attend a police academy?
15. Is there any way to skip patrol and go directly into a specialized unit?
16. What types of questions are on the police written examination?
17. Does the Flower Mound Police Department offer lateral transfers for police officers?
18. May I submit a resume?
19. Where can I get an application and personal history statement?
20. When is the next police academy?
21. Are there any fees or costs that I would need to pay for attending the academy?
22. Does the Flower Mound Police Department furnish all of my uniforms and equipment?
23. Does the Flower Mound Police Department require that my college hours be in Criminal Justice?
24. What is done on the testing day?
25. What is the attire for the various steps of the hiring process?
26. When do benefits start?
27. What shifts do patrol officers work?
28. What are the main areas that disqualify applicants?
29. What is the police academy like?
30. Do I need to turn in my application and personal history statement before I can test?
31. I am a police officer in another state. What is the process of being licensed in Texas?

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1. How do I take care of a traffic citation?
2. Does the police department offer a Vacation Watch for residents?
3. Does the police department offer child safety seat inspections?
4. Why do I sometimes see Flower Mound police officers running radar or working traffic in one location on a regular basis?
5. Is there a particular officer that works in my neighborhood?
6. How do I commend an officer for an outstanding job?
7. How do I file a complaint against an officer?
8. Can I report information about possible criminal activity and remain anonymous?
9. Can citizens ride along with a police officer on patrol?
10. Does the Flower Mound Police Department offer a Citizen’s Police Academy?
11. Does the Flower Mound Police Department offer a finger printing service?
12. How do I get a copy of an accident report?
13. How do I obtain an alarm permit for my home or business?
14. Why do I have to have an alarm permit?
15. I received an alarm permit renewal invoice from Colorado Springs, Colorado. Is this correct?
16. Can I determine if I have a warrant out for my arrest over the phone?
17. How do I schedule a crime prevention program?
18. Should I call 9-1-1 if I do not know the Police Department’s nonemergency phone number?
19. What can I do if I see a reckless driver?
20. Can I drop charges in a family violence case?
21. Can the Flower Mound Police Department provide me with copies of vehicle registration, drivers license, or criminal history returns?

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1. Why did the Town begin this program?
2. I thought the town took care of sidewalks. Why do I have to pay for it?
3. Is the town making money off of this program?
4. Why is it cheaper to participate with the Town rather than hiring my own contractor?
5. What happens if I don’t repair my sidewalk?
6. What happens if my irrigation system is damaged during the repairs to my sidewalk?
7. Who do I contact for more information?

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1. What are Traffic Control Devices and what are they used for?
2. What is the purpose of a STOP sign?
3. What is the purpose of a Traffic Signal?

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1. Where is the water department located?
2. What is the process for discontinuing my service?
3. How do I get the water service in my name?
4. When do I get my deposit back?
5. Can the deposit be waived if I send a Letter of Credit?
6. How can I get garbage service?
7. Where can I get rid of my moving boxes?
8. How can I pay my water bill?
9. What does the Net/Gross amount on my bill mean?
10. Can I check my account online?
11. Does Flower Mound offer E-Billing for utility statements?
12. Do you offer water bill averaging?
13. Is the meter read every month?
14. Where is my water meter located?
15. Why is my water bill so high?
16. What do I do if I have a leak?
17. How can I check for a slow leak?
18. Why is my sewer rate so high?
19. What are the dates for Water Conservation?
20. How often is my meter read and how is it read?
21. How does ensuring the meter reader clear access to the water meter help keep costs down?
22. How do I turn off my water at the meter?
23. How do I test for a water leak on my side of the meter?